BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Will you ship to EU?

Yes! however it it being done by proxy through shipping to UK first, so the costs are higher than usual and the transit time will take longer please read in detail below- Due to the GPSR standards and the requirement for non EU residents to have a representative I cannot ship directly to countries within the EU. HOWEVER- my colaboration partner Iella has extremely generously offered to step in and be a proxy for EU orders as she travels from UK to Malta frequently. What this means is I can ship to EU countries!! however there's some things to be aware of- One that this affects the cost of the shipping, the cost to each eu country has been boosted to a maximum to cover both shipping to UK, UK VAT of the items and shipping from within EU. This means there may be a small refund to some eu customers after shipping occurs. Two is that this will strongly effect the timeline of when EU customers- when their packages are sent out depends on when Iella is already planning on travelling to Malta from UK. I'm told visits happen approx 6-8 times every year so it's reasonably often , but I ask all EU customers to PLEASE have patience and especially don't hassle Iella. If this is a time sensitive item this may not be the campaign for you! That said I fully expect you will receive them before 2025 is over barring any enormous manufacturing mishaps. Lastly, this may be a moot issue- I'm currently working with a legal expert to see if I can find an affordable rep and ship myself before the pins arrive. This is the very best case scenario as all shipping cost will decrease, everyone will get some amount of a refund and i can ship directly and immediately. Should the last point happen I will make an update directly and immediately! In the meantime please check out Iella's campaign!! it offers EU shipping and we have really fun cross collab rewards for Backing both!

Can I still get the pins after the funding period

yes! for the months of July and April a preorder shop will be open to purchase all unlocked items from until April 30!

can i see the finished pins before ordering?

Unfortunately the pins cannot be made until funding is reached, and production time typically takes around 2 months I can only offer artwork previews of the pins, sorry!

How do I get the cross collaboration rat and dragon pins?

Simply pledge to both this campaign and RAT KING- Pins and Etchings- https://www.backerkit.com/call_to_action/c6d5c7a5-ee67-4a13-9a8e-67d4428f7025/landing you will receive both items for free as a bonus!

my country isn't in the shipping section! can you ship to me?

Probably! drop a comment on the latest update with where you live and i'll work to get you a quote

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