BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
I filled out my survey but have since moved. Can I change my address?
YES, you can change your address as much as you need to until I send out the final notice for locking addresses. I will only do so when I am ready to fulfil all orders.
Will there be backing cards for these pins?
As of now, no. Pins are hard to store with backing cards, and manually adding them will definitely injure my already damaged hands. Pins will be packaged safely for shipping, promise!
Can I add your previously made pins to my order?
Only the other sword pins I have made! You can add them in the add-ons section.
I'm from the EU or UK and would like to order - how can I message you about this?
You can message me right here: https://www.marachistudios.com/contact Or you can submit a support request through BackerKit. The first link will be the best because it will be sent directly to me, not to a third party.
Can I select one of the swords from the last campaign as my pledge reward?
No, sorry! Only new pins can be selected as a pledge reward. BUT FEAR NOT, I have all the older swords as add-ons!
What are your dogs' names?
I have a wolfdog named Balto )we named him before we knew he was a wolfdog, funny enough) and a black-and-tan shiba inu named Morgana!