BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I choose the designs I want?
If the campaign is complete, subject to initial goal being funded, there will be a survey sent out to anyone who pledges. With the following information being collected: ⟡ which designs you would like to pick ⟡ delivery address ⟡ the ability for you to be able to purchase add-ons with your pledge. The survey will be sent to the email address that you submit while making your pledge, so please make sure to check your email and the spam folder regularly!
Shipping, how much will it be?
PLEASE READ THIS SECTION CAREFULLY! ‼️ SHIPPING WILL BE CHARGED AFTER THE CAMPAIGN‼️ When the BackerKit post-campaign survey is sent out for you, it'll ensure your address is right plus you will be able to add last-minute add-ons during this stage of the campaign. This campaign is completed from the United Kingdom, so here is an approximate idea of shipping costs for your reference: United Kingdom: £5 for most pledges. Europe: £8 for most pledges, possibility to select £13 tracked. United States, Canada, Australia: £7 untracked option for 1-pin pledges, £10-15 with tracking for a wide range of pledges. Other Destinations: £10-15 for a wide range of pledges. The shipping prices shown are approximate, if there's an increase of the cost, it will not be very high, it'll be to cover weight and materials. ‼️Please keep in mind it is the customers responsibility to pay any import duties or taxes that your local courier might apply for international orders.
Will these be available for purchase afterwards?
Yes, they will be available in my online shop, but the retail cost will be a bit higher than the campaign price. The freebies you can get with this campaign, once unlocked, will be on the shop too, but of course they are free with the campaign and not free with shop orders.
If have more questions, how can I contact you?
Feel free to ask anything about this project to [email protected], and I will reply as soon as possible.