BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is the post campaign survey?
The post campaign survey is where we can smooth out the details of your pledge. The survey is where you can specify the doll design or add-on design you want. I will also be requesting shipping information so that I can provide a more accurate shipping price.
How do I select my doll/add-on design?
Once the campaign ends, there will be a survey sent out where you can specify your reward selections (ie: dolls, add-ons, etc)
Will you ship to my country?
This project is available internationally to all countries that accept USPS parcels. Here is a link to check if your country accepts USPS. https://about.usps.com/newsroom/service-alerts/international/welcome.htm
How much is shipping? When will shipping be charged?
There is a shipping estimate table in the story section of the campaign that can be referred to. Please note this is an estimate, the final shipping cost will be calculated post campaign when I request your shipping address through the survey to get an accurate shipping price.
When will I receive my rewards?
The projected fulfillment period is July 2024, please add a couple days/weeks depending on your location for USPS to deliver your package.