BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
When do I get charged?
Thank you so much for backing our project! For those unfamiliar, you will only be charged your pledge amount if we are successful in reaching our initial goal! You can cancel your pledge any time before the campaign ends no questions asked. After the campaign ends you will be charged officially by Backerkit. The charge will be for your pledge minus shipping--Shipping will be charged at a later date closer to when the items will ship to you for a better estimate!
What happens if the item I pledge for isn't unlocked?
We hope to reach all of our funding goals in this campaign, with that said we know that it is a possibility that we're not successful in reaching a funding goal. We encourage you to check on the project throughout the process and should the item you are pledging for not be unlocked you can cancel your pledge before the campaign ends. This will prevent you from being charged. We are hopeful that we will be able to unlock all levels in our project!
Will things look exactly how they do in the photos?
Pictures in our campaign are of our sampled products. There may be slight alterations for each design including change of hardware, additional tagging, and slight color changes. For Machi's Plush bag, we already know definitively that the bow will be changed to a lighter blue, and that her ear fluff will be changed to look more similar to Megumi's (both navy blue and white fluff fabric). We will also be changing the embroidery color to match more closely the navy blue straps. We also intend to change the hardware on the Plush backpacks to colored enamel hardware that fits the color palette better. These changes will not interfere with the overall look or integrity of the bags. Other slight changes may occur and if anything major happens we'll of course let our backers know!