BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How do I choose what Plushie I want?
If we are successful in our funding goals you will receive a survey through Backerkit to identify which plush type/color you want! If we are successful in unlocking all of our stretch goals you will be able to choose any of the 18 designs! Only plushies in unlocked tiers will be available on the survey!
When do I get charged?
You will be charged only if we successfully reach our funding goals! Charging occurs after the campaign has ended and you will not be charged during the campaign itself. This allows you to change or cancel your pledge. If we successfully achieve our original funding goal you will be charged promptly after the campaign ends. *We encourage you to ensure your payment method is current, as failed payments will be removed from the project and a survey will not be sent out.*
These are so cute, will you have them later?
After fulfillment of Backerkit plushies, we may have extra plushies that will be placed on our website and offered at conventions! Please be aware that any leftover plushies will have a price increase to retail pricing, and will be limited.
Can we just pledge/back the enamel pins?
Stickers, Charms, and Enamel Pins are all offered as add-ons! They are not available as a standalone reward and a plush reward must be purchased before being able to add on any of these items.