Troy;
I also appreciate how respectful and civil you have been in your responses as well. Across social media, and even in a few other crowdfunding campaigns, I've seen a number of people who take these discussions personally and choose to personally attack a person whose opinion they disagree with.
I'm glad that the Nexus sale won't have as much of an impact on fulfilment of this project as Light Day did. With that said, I don't think any of these should have had an impact. I don't mind waiting; most of us know, from experience, that sometimes things take longer than expected, especially where crowdfunding is concerned. There was nothing that D$ could have done to plan for people taking ill unexpectedly or for their water main breaking (assuming, of course, it wasn't a maintenance issue).
My take, as is the take of others who have voiced concerns, is that the company could have (and should have) planned for this to have it's own dedicated team that was separate from the main warehouse team. They knew several things going into this campaign:
- They had a sale coming up for the holidays
- They had a book release scheduled for December
- Their previous crowdfunding campaign on Kickstarter had 185,341 backers that pledged $41,754,153 plus whatever was added in the pledge manager (over 4,000% of their target goal).
Plus, IIRC, this website literally crashed when this campaign went live because so many people tried to back at launch, so even ignoring everything they knew before, that should have been an indicator that they were going to need more staff.
The people who are unhappy with the wait aren't disappointed/upset because they had to wait, they're disappointed/upset because they are, essentially, being told that they don't matter as much as other customers because D$ prioritises their website over this release.
Regardless, you and I have different viewpoints (and everyone else here will have their own opinions on this matter, which will generally fall closer to one of these two opinions, if not something totally different). We can go back and forth like this until fulfillment is complete and neither of us will change the other's opinion nor will it speed up fulfilment. All I can do is hope that Dragonsteel will take critiques like this into consideration the next time they launch a crowdfunding campaign.
Thanks for a great discussion. Have a wonderful day and I hope you enjoy your pledge. :)
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Troy; I also appreciate how respectful and civil you have been in your responses as well. Across social media, and even in a few other crowdfunding campaigns, I've seen a number of people who take these discussions personally and choose to personally attack a person whose opinion they disagree with. I'm glad that the Nexus sale won't have as much of an impact on fulfilment of this project as Light Day did. With that said, I don't think any of these should have had an impact. I don't mind waiting; most of us know, from experience, that sometimes things take longer than expected, especially where crowdfunding is concerned. There was nothing that D$ could have done to plan for people taking ill unexpectedly or for their water main breaking (assuming, of course, it wasn't a maintenance issue). My take, as is the take of others who have voiced concerns, is that the company could have (and should have) planned for this to have it's own dedicated team that was separate from the main warehouse team. They knew several things going into this campaign: - They had a sale coming up for the holidays - They had a book release scheduled for December - Their previous crowdfunding campaign on Kickstarter had 185,341 backers that pledged $41,754,153 plus whatever was added in the pledge manager (over 4,000% of their target goal). Plus, IIRC, this website literally crashed when this campaign went live because so many people tried to back at launch, so even ignoring everything they knew before, that should have been an indicator that they were going to need more staff. The people who are unhappy with the wait aren't disappointed/upset because they had to wait, they're disappointed/upset because they are, essentially, being told that they don't matter as much as other customers because D$ prioritises their website over this release. Regardless, you and I have different viewpoints (and everyone else here will have their own opinions on this matter, which will generally fall closer to one of these two opinions, if not something totally different). We can go back and forth like this until fulfillment is complete and neither of us will change the other's opinion nor will it speed up fulfilment. All I can do is hope that Dragonsteel will take critiques like this into consideration the next time they launch a crowdfunding campaign. Thanks for a great discussion. Have a wonderful day and I hope you enjoy your pledge. :)