BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Why Should I Pledge?

By pledging to this campaign you're part of the creation and help this project come to life! You'll be the first to receive the rewards and get them at a lower price.

How Do I Choose My Plushies?

All plushie choices will be made at the end of the campaign! We'll send a survey to every backer with all available options.

Why Isn't Shipping Charged Yet?

Shipping rates over the past few years have been in a state of constant flux. We want to make sure we charge you the closest possible rate to actual shipping that we can. Because of this we are waiting until manufacturing is complete and we are getting ready to ship them to our backers.

Why Do I See Plushies You've Created Already?

We've previously made six different plushies in very limited quantities. Through this campaign, we are going to be able to have new designs and make more of our original creations.

Materials, Safety, and Certifications

The materials are all new, 100% polyester. They are independently tested and safe for children. The factory is certified for manufacturing children's toys.

Can't find an answer to your questions?