Project Update: Shipping Update: The Light at the End of the Black Hole
We have successfully fulfilled the vast majority of orders, except for the 50 orders that include the wall lights. We encountered a delay in production due to the controllers for the wall lights, but we are happy to announce that the controllers have finally arrived.
We are now actively working on production for these remaining orders and are committed to completing them as soon as possible. We apologize for any inconvenience this delay may have caused and appreciate your patience.
There seems to have been a technical issue with the transmission of the tracking, so some customers have not received one, even though their parcels are on their way or have most likely already been delivered, but you should receive your tracking soon anyways.
We also would love to receive pictures and comments from our happy customers who have already received their Black Hole in a Sphere. Our spot checks have shown that the majority of the tracked packages worldwide were already delivered a few days ago. If you have any questions or encounter any issues, please feel free to contact us at [email protected]
We also would love to receive pictures and comments from our happy customers who have already received their Black Hole in a Sphere. Our spot checks have shown that the majority of the tracked packages worldwide were already delivered a few days ago. If you have any questions or encounter any issues, please feel free to contact us at [email protected]
Thank you for your continued support and understanding.
Warm regards,
Clemens and Team CinkS labs
Ps: Due to many requests, we will relaunch the campaign on Kickstarter in a few days, so if you or your loved ones wish to have another sphere, feel free to support us again.
Since we always have to offer something new on Kickstarter, we would like to bring you a new Led base that we have come up with. This will most likely be given to the first backers as an early bird and will also be available for purchase.
https://www.kickstarter.com/projects/cinks-labs/the-black-hole
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