BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
I want the Neuvillette plushie but is not unlocket yet, should I wait to pledge?
Pledging now is the best way to unlock it! The way Backerkit works is: that you will not be charged until the campaign is completed, so pledging to unlock is risk-free and if we don't reach the goal, you can cancel anytime!
Are the freebies exclusive?
Yes, you can only get them for free on the campaign but I will add them to my shop once it ends so you can buy them (but they won't be freebies anymore!
Which Freebie Print will I receive if I pledge for Furina? Will I get both?
If you pledged for Furina, you will receive a Furina Print, while if you pledge for both plushies, you will receive both prints, If you want to pledge for more than one Furina, you will receive the same amount as Prints (For example if you order 5 Furinas, you will receive 5 Prints)
Will you add more designs?
Depends on how the campaign goes, but if it goes very well, I will add more designs
What about shipping?
I ship using a Spanish company called Correos Priority. Backers in Spain or Europe should receive their packages within 1 - 2 weeks, while international customers may have to wait for a little longer (up to 2 months or so depending on the destination).
I want to pledge but It says that you can't ship to my country, why?
Since Coronavirus outbreak, my postal office stopped bringing services to some countries so they won't let me ship there, I recommend you to find any GO or a friend in any of the countries that I could ship to and ask them to get the goodies for you