BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

What's in the Witch's Kitchen?

Witch's Kitchen is an enamel pin crowdfunding campaign! With your support, we are creating cute crafting components straight out of the kitchen of our very own Whimsycraft Witch. Each pin is hand drawn, hand enameled, and has glow in the dark elements!

How do I get my free mini-pin?

Great Question! We've partnered with some AMAZING artists for PinTober, a celebration of all that's spoopy, and as a reward for supporting 3 or more campaigns, you'll receive a FREE pin from EACH campaign you've backed! Make sure to back us, and then head on over to the PinTober page to select 2 or more other campaigns you'd like to support! Your mini-pins will be added automatically after the campaign ends, in the pledge manager.

How do I know you'll complete this project and I'll get my pins?

Another great question! We've actually completed a successful pin campaign before, and you can check it out here - https://www.backerkit.com/c/projects/bookwyrm-games/fungal-familiars In addition we've also run a successful crowdfunding campaign previously in collaboration with The Dungeon Artist to produce the Quest Chest. We also have an established digital presence at www.bookwyrmgames.com and we're at most of the Fancon and Comic Con conventions that happen in Western North America, so we're not going anywhere :) The designs are complete and ready to go, we just need your help to get these pins made!

What's this early bird thing?

As a thank you to everyone who finds us early and helps get us going, we'll be offering a special reward! Anyone who backs within the first 48 hours will receive their very own Witch's Familiar, a spellbinding Froggo!

How do I qualify for cross collab incentive with The Dungeon Master Dragon, and His Kobold Krew?

If you back my campaign and The Dungeon Master Dragon, and His Kobold Krew campaign before both campaigns end, then you will qualify for our special cross collab incentive. Link to The Dungeon Master Dragon, and His Kobold Krew campaign: https://www.backerkit.com/c/projects/dungeon-artist/the-dungeon-master-dragon-and-his-kobold-crew?ref=witch-kitchen-faq

Pay Over Time Option for Custom Pin Tier!

We wanted to offer everyone the opportunity to have us design a CUSTOM PIN! We realize that this tier is more expensive, because it's a lot of work to create custom artwork like this, so we wanted to make it a little bit more accessible. For this tier we have opened up a Pay Over Time option to allow you to split your payment into multiple installments! Backers who select pay over time will pay their balance in four monthly payments, beginning after the campaign ends. No additional fees or interest will be applied to your order. Subsequent payments will be charged monthly Some things to note - 1. Rewards will not qualify for shipment until you have paid in full. 2. Any partial payments made are not eligible for a refund. 3. You will not be able to access the pledge manager survey until after you have paid in full.

Let's talk about shipping?

Shipping is weird at the moment, and that moment has stretched into three or more years if we're being honest. We think we've got a pretty good handle on what it costs to ship things though through our main business, so we feel fairly confident in our projection of around $19 CAD ($14 USD) to pretty much anywhere in North America. Elsewhere is likely to be slightly more, but we're going to do our best to keep the numbers down! Shipping will be charged after the campaign ends, in order to get the most accurate numbers. We expect it's likely that the cost will go down from what's been suggested here, but we're being cautious!

I've got another question that isn't here!

No problem! We're always happy to chat :) Please feel free to post a comment with your question and we'll respond ASAP. If you'd prefer to ask something privately, you can reach us at - [email protected]

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