BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What's the info about refunds?
Refunds must be requested WITHIN 30 DAYS of the campaign's ending. Under no exception are refunds granted after APRIL 17. If your rewards are damaged in transit, please message me directly with photos of the damage and we will work out a solution together.
Can I get multiple duplicate designs?
As long as you pledge for the amount you want you can! For example if you pledge for a Trio and want three Mikus, you absolutely can. You can also do this if you want duplicates of the food items. This does not however apply for the lightstick gacha unless you are really VIP and either get the Pin/food/stick choice pledge level or go for the whole set.
Will you design another goal with the vocaloid of my choice?
If the campaign does well enough I will!
When is shipping added to my pledge?
Shipping fees are collected AFTER the campaign. For instance if you pledge for one pin which is 10 dollars that does NOT include the shipping fee that facilitates me getting the pin to you.