Latest from the Creator
Bronze Tier
This user contributed to this community!
Hi there i got my huge package full of stuff but sadly one plush alsong eith the pocketfriend card for name etc is missing the pocket friend blue is the one i doesnt got i can send proof etc if needed
Hi there, I still haven't received an email stating that my order has been shipped yet. Could I have an update? Thank you.
PROJECT UPDATE
Nao
CREATOR
27 days ago
Project Update: Almost there + big news coming!
Hi, all!
We are 75% done and working hard to finish fulfillment by the end of the month! There is a chance that fulfillment may bleed into November since Rio and me got sick at NYCC and needed to take the week off to recover. Good news is that we are feel better and so excited to get back to work!
We are 75% done and working hard to finish fulfillment by the end of the month! There is a chance that fulfillment may bleed into November since Rio and me got sick at NYCC and needed to take the week off to recover. Good news is that we are feel better and so excited to get back to work!
When will my package ship?
As a reminder, you will receive an email from Backerkit when your rewards have been shipped! The email will be titled:
Your items for Anxiety Fox Pocket Friends Plush Toys! have shipped!
The email will contain your tracking number! Please allow up to 2-3 days to see movement on the tracking. Rio and me ship in batches and once we finish each batch, we drop off each back at the post office. This way, we work much faster and see "small wins" each time! It is super effective for us.
I am an overseas backer and noticed that the package was delivered to Illinois, USA but I do not live in the USA.. help!
Don't worry! The package was delivered to a sorting facility and will begin its journey to you. At the sorting facility, your package will generate a tracking number that matches your local postal service. Be sure to follow the tracking with "AHOY" infront of it, with the email provided in the tracking email, and NOT the USPS tracking!
When will everything be available online?
Pocket Friends and the remaining accessories will go online on November 4th! Since we fell behind due to getting sick, we wanted to give us more time to prepare for the launch. As a reminder, you can sign up for the mailing list over at our shop at hellostrays.com ! The shop will also close on November 1st in order to prepare for the grand re-opening :)
New Colors coming soon.. !
We are currently working on new colors for the next batch of Pocket Friends that we are so excited for you all to see! The batch will also include new characters! We are shooting for a February launch date so stay tuned! The next update will show the available colors, that only backers (and Patrons) get to see.. so we hope you look forward to it!
Thank you all so much again for supporting! You are all so wonderful! I am catching up to emails so thank you for your patience! :)
Bronze Tier
This user contributed to this community!
Hello. My pledge was made last march. I was wondering what is your most recent update for fulfillment?
I was just checking to see the status of the remainder of the orders. Any update would be appreciated. :)
