BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What is my money going towards?
Funds from the campaign will be used to manufacturer the batpacks, as well as paying for samples of the stretch goal designs, manufacturing all the add on merch, paying our distributor for their services, and handling any taxes and fees that arise with the project. You will also be supporting an independent queer creator & small business owner. Thank you for shopping small!
How is payment collected? When will I be charged?
After the conclusion of the campaign, your card will be charged for the full pledge amount (this can sometimes take up to two weeks). For shipping, you will be given a backer survey that will allow you to pay for your shipping fee separately from your pledge! You will be able to pay via card using Stripe.
When will I receive my rewards?
Our current estimate for the manufacturing process is that rewards will begin shipping as early as spring 2025. This accounts for the length of the sampling & manufacturing process, the availability of our distributor, and potential delays that may arise with holidays, factory errors, etc. Any significant delay past this time frame will be communicated to backers promptly.
How is shipping calculated?
We will be using Backerkit's built in system for calculating weight-based shipping according to the total items you will be receiving with your pledge. Shipping fees are NOT included with your pledge; they will be added on at the end of the campaign, when you receive your backer survey via the pledge manager. Please keep this in mind when choosing your pledge tier!
How do I choose which batpack to get? What if the design I want isn't funded?
You will be able to pick which batpack designs you want included with your pledge when you fill out your backer survey at the end of the campaign. If the design you were hoping to get doesn't reach it's goal unlock amount before the campaign ends, you're always welcome to cancel your tier any time before 9/30/24!
I can't afford to support the campaign now, will there be a way for me to purchase a batpack later?
Yes! Our pre-order store will remain open even after the conclusion of the campaign, and batpacks will eventually be added to my online store as a regular product. Please keep in mind, though, that campaign exclusive rewards will ONLY be available if you pledge during the campaign period, 9/1/24 - 9/30/24.
How do I qualify for the cross collab incentive with Perished Plushies | Fanged Friends Edition?
If you back our campaign and the Perished Plushies | Fanged Friends Edition campaign before both campaigns end, then you will qualify for our special cross collab incentive! Please note that the rewards we each offer will be shipped separately from one another, per our individual campaign's production timelines and shipping regulations. Here's the link to their campaign: https://www.backerkit.com/c/projects/living-biohazard-llc/perished-plushies-fangy-friends-edition?ref=batpacks-faq
I have a question that isn't answered here.
Feel free to reach out to me on social media (@ANDPIERRES) or via email ([email protected]) with any questions you may have! Thank you for your support!