BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Shipping Info !
Shipping Information ! The shipping will start 6-8 months AFTER the end of the campaign. Shipping is charged after the campaign ends, depending on how many bags you've bought, as well as addons. And if you live internationally. Prices range from the following : USA : $5 - $25 Canada & Mexico : $20 - $50 EU & South America : $35 - $60 Australia & New Zealand : $50 - $75 Anywhere else will depend.
Refund Policy !
Refund Policy ! Once the Backerkit is finished, if successful, refunds will be void. All payment goes directly to the manufacturer, so we cannot refund anyone. And if you attempt to chargeback shipping or additional fees without contacting us first, your order may be void without refund. Thank you!
Ita Bag Sizing !
Ita Bag Sizing Chart ! All Ita Bags (aside Loona) are 9 in x 9 in, interior. Exterior additions will be more, but not over 12 x 12 in. They are made out of Faux Leather. Loona's Large bag is 20 in x 12 in, being a larger and more detailed bag. Any additional bags, such as Stretch Goal bags, will be 9 in x 9 in.
Sample Disclaimer !
Sample Disclaimer !! The only two bags that have active samples, are the Stolas Regal, and Date outfits ! (And wallet) Other bags are in the works !