BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What BIRD CRIMES pin are available as addons?
All regular BIRD CRIMES pins that were available as campaign options are addons in CRITTER CRIMES. This means the Cockatiel, Budgie, Green Cheek Conure, Parrotlet, Lovebird, Zebra Finch, Rooster, Broody Hen, Sparrow, Pigeon, Cockatoo, Seagull and Kakapo. BIRD CRIMES' Blue Jay pin was a non-optional "gift" pin to backers who were incorrectly double charged for combined shipping. Since backers never had the chance to get A-grades of this pin, we are offering it for sale thru CRITTER CRIMES. The Blue Jay will not be available thru retail sale afterwards. This is your only chance to get it! The CORVID CRIMES pin is still a Pintopia 2024 exclusive, and cannot be purchased.
Are the BARN OWL and SPARKLEDOG pins exclusive?
Nope! While return backers get a free Barn Owl, and 5+ pin backers, get the Sparkledog, they are not exclusive to single-time bonuses. Backers can select extra Owls or Dogs as 1.75" pin choices during their survey. The possibilities are endless! It's still up in the air whether these two will be sold retail after CRITTER CRIMES closes, but, as far as the campaign's concerned, you can get as many as you'd like thru your pledge tier or addons.
Are you offering UK shipping?
If I get one more email about this I am going to make the Boston Tea Party look like a Disney Princess film.
Do you offer refunds on pledges after my card has been charged?
No. The nature of a crowdfunding project means you aren't just buying a product: you're funding the production, labor, and material costs that go into making it. By pledging, you're committing your part to a greater pot of money. Legally, technically, the rewards are just a "bonus." If one person decides to pull out of a pledge, it's annoying. If as few as three or four do, that's about fifteen packages that need to be shipped out of pocket. If thirty backers cancel, there goes my freight shipping costs to get pins from China to here. I do not offer refunds for pledges, addons, or shipping costs after a campaign closes.